Today we operate in a 300 m2 location on the main avenue of Montevideo, easily reached from any geographical point both for our surveyors and for our “focus group” participants.
We have a large own team of surveyors, supervisors, editors, coders and focus group recruiters. We do not subcontract any of the fieldwork stages because we believe it is the only way to guarantee the quality of our work.
Our 16 workstation call center has a CATI system in all the equipment, which enables surveys to be done anywhere in the world by means of VoIP telephony at very reduced costs and with remote access to the calls. All calls are recorded in MP3 format.
We have our own room for focus groups equipped with Gesell Camera and closed TV circuit with remote access to the recording. The client can watch the group sessions without having to come to our offices. An internet connection allows him to see them in his own screen.